Privacy Policy

Showora Studio (“Company”, “we”, “us”, or “our”) operates the Showora platform, including our website, mobile application, and NFC-enabled services (collectively, the “Service”).

By accessing or using Showora, you agree to the collection, use, and processing of your personal data in accordance with this Privacy Policy.

We collect only the data necessary to provide and improve our services:

We process your personal data for the following purposes:

• To create and manage your account
• To process event bookings and generate tickets
• To verify identity at event entry points
• To send transactional messages (OTPs, confirmations, updates)
• To improve platform functionality, analytics, and security
• To prevent fraud and unauthorized activities
• To resolve disputes, refunds, and chargebacks

Legal Basis:

We process your data based on your consent and applicable laws.

By signing up or using the Service, you acknowledge and accept this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein, in accordance with applicable laws.

Your data may be processed or stored on servers located outside India. In such cases, we ensure appropriate safeguards in compliance with applicable data protection laws.

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest
• Restricted access controls
• Secure infrastructure and monitoring

However, no digital platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login credentials.

In the event of a data breach:

• We will take immediate steps to mitigate the impact
• Notify affected users where required by law
• Report the incident to relevant authorities as applicable

We use limited cookies and similar technologies for:

• Authentication: Keeping you logged in
• Analytics: Understanding usage patterns

Types of Cookies:

• Essential Cookies (required for functionality)
• Analytics Cookies (for performance improvement)

You can manage cookies through your browser settings.

• The Service is not intended for individuals under 18 without parental or guardian supervision
• If we become aware of data collected without proper consent, we will delete it promptly

Under applicable Indian law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent (where applicable)

We retain your personal data only as long as necessary:

• Account data: While your account remains active
• Transaction data: 5–7 years (for legal and tax compliance)
• Logs and analytics: For a limited duration

Our Service may contain links to external websites. We are not responsible for the privacy practices of such third parties.

While we implement reasonable security measures, the Company shall not be held liable for:

• Unauthorized access beyond our reasonable control
• Data breaches caused by third-party services

to the extent permitted by applicable law.

• Significant changes will be notified via email or platform notice
• Continued use of the Service constitutes acceptance of the updated policy